The pseudo black eye as described, above, can be dealt with and managed to a degree. Good thing, too! And, it's good that the bad days are balanced out by the days when the guests love you and the owners praise you.
However, the black eye that a shot and a beer won't cure is the reputation that Tennessee is getting around the rest of the nation. Absentee property owners have been ripped off by so many property managers in this mecca of opulant scenery and lying bastard property managers, that they are starting to talk about it amongst themselves.
They're not whispering, either. They're yelling.
Some property owners have lost their life savings. Some have lost property ~ and not because of their overnight rental sitting empty, either. Owners have not been paid for actual rentals in their property. This means they had to pay the utilities for a reservation that they were never paid for. KaPOW.